If you were concerned by some of the issues raised in the CAT forum of 30 November 2010, John Freeman’s The Tyranny of Email is a book that will supply some useful food for thought. http://www.amazon.com/Tyranny-mail-Four-Thousand-Year-Journey-Inbox/dp/1416576746/ref=sr_1_1?ie=UTF8&s=books&qid=1295687374&sr=8-1 Tweet